"This is long comment, but I think you might find worth the read. I found a used Goldwing on Craigslist that turned out to be at a dealership about 60 miles away. At first I was hesitant - thinking it was a long way to go and I might prefer to work with an individual over a dealership. However, the price was good and Fleet mgr, Dave talked me into coming over to Hollister Honda. HH is not like other dealers. Instead of the usual bland price emphasis treatment I had expected, I was continually amazed by how friendly, professional, and straight forward the personnel I met at Hollister Honda were. This was over a two day period that I worked with them, not just a few minutes. You know, anyone my age has learned it is relatively simple to find a dealership that excels in one area but lacks in another. At Hollister Honda, I found excellence in all areas of the store and from all levels. From the store manager (Fred) to fleet manager (Dave) to service (Skip) to finance (Christy) to even the multiple parts counter personnel treated both my wife and I to the best vehicle purchase experience we have ever had. We were given extremely good prices in addition to the excellent service. Not because we were buying a new Goldwing - they treated us this well while we were buying a used 2003 machine at a low price! In allowing us to test ride the machine before purchase, Fred even gave us directions to a wonderful little place where my wife and I could stop for lunch. Tell me the last time you found that kind of customer service at a dealership. Next bike or car we need, I know we will be going back to Hollister Honda. Thank you very much!"
Alan Jensen - San Jose, CA